Privacy Policy
Last updated: May 27, 2026
traq.food ("we", "our", "us") operates the traq.food mobile application. This policy explains how we collect, use, and protect your information.
1. Data Collected
- Account information: Email address provided through Google or Apple Sign-In.
- Food photos: Photos you take or select to log meals.
- Nutrition data: Meal logs, calorie and macronutrient totals, and dietary preferences you set.
- Device information: Device model, operating system version, and app version for diagnostics.
2. How We Use Your Data
- Authenticate your account and maintain your session.
- Analyze food photos using AI to estimate nutritional content.
- Display your meal history, daily totals, and progress toward goals.
- Improve the accuracy of our food-recognition models (aggregated, de-identified data only).
3. Storage & Security
- Data is stored on servers hosted by Amazon Web Services (AWS) with encryption at rest and in transit.
- Photos are stored in AWS S3 with access restricted to your account.
- Photo analysis and AI-powered features are processed by trusted cloud AI providers (AWS and Alibaba Cloud), used only to recognize your food — never to advertise to you, build a profile, or train their models on your data.
- We use HTTPS for all API communication.
4. Third Parties
- Google Sign-In / Apple Sign-In: Used solely for authentication. We receive only your email address.
- AWS: Cloud infrastructure and AI processing provider. Subject to the AWS Privacy Notice.
- Alibaba Cloud: AI processing provider. Subject to the Alibaba Cloud Privacy Policy.
- We do not sell your personal data to any third party.
5. Data Retention & Deletion
- Your data is retained as long as your account is active.
- You can delete your account from the app settings. Upon deletion, your account enters a 30-day grace period during which you can reactivate by signing in again.
- After the grace period, your data is permanently deleted.
6. Your Rights
- Access, correct, or delete your personal data at any time through the app.
- Request a copy of your data by contacting us.
- Withdraw consent for data processing (this may limit app functionality).
7. Contact
If you have questions about this privacy policy, contact us at privacy@traq.food.